“Un-fire” your employees – one day at a time.

There sure is a lot of stuff out there about “employee engagement” - 72m search results on Google. ‘Employee retention’ throws up around 12m. Search for ‘Employee Firing’ and you get 12m results again! Employee Hiring throws up a whopping 150m pages. Of course, Google search results are hardly the data point one should be … Continue reading “Un-fire” your employees – one day at a time.

Building a high-energy work environment

Usually when people think of an office buzzing with energy with everyone in the ‘zone’ they think of start-ups. Small office, people sitting where they can, cheap furniture, lots of wires criss-crossing the floor from all the machines lying helter-skelter all around. For the record, the first “office” ‘kwench had was a living room and … Continue reading Building a high-energy work environment

Mission Impossible – ‘Presenteeism’ Protocol

The world of banking has a term it dreads – NPA (Non-Performing Assets). These typically refer to loans that are at high risk of default. Your employees are your most precious assets and their best performance is what you bank on to make the organization thrive. The Towers-Watson Global Workforce Study 2012 surveyed over 32,000 … Continue reading Mission Impossible – ‘Presenteeism’ Protocol

Celebrating small wins: Keeping the progress bar moving!

Have you ever felt frustrated, staring at your monitor while a large file downloads from the internet? I guess most of us have at some time or the other and the temptation to keep checking if the file is actually downloading is very high. You just need to know that it's actually happening! This is … Continue reading Celebrating small wins: Keeping the progress bar moving!

How to (not) create an engagement monster

You get an intern over for a few months. Ask her to google “employee engagement strategy” and make a report. She makes a laundry list of things that engaged companies seem to be doing. Borrow 10 techniques each from the top three most engaged companies on the global list that seem easy enough to do … Continue reading How to (not) create an engagement monster

“Breaking Things” to engage better. A brave new world?

You better walk it / And talk it less you lose that beat Better lose yourself mama / And knock yourself right off of your feet Yeah, if you're moving too fast / Want it to last / You better walk it, talk it - Walk & Talk, Velvet Underground  The company’s core product reaches … Continue reading “Breaking Things” to engage better. A brave new world?

5 tips for busy managers to engage with their teams

A leader is best when people barely know he exists, when his work is done, his aim fulfilled, they will say: we did it ourselves. —Lao Tzu. Let’s face it – there is no manager who doesn’t want an engaged outperforming team. What happens is that after getting the kids to school, eating a sandwich … Continue reading 5 tips for busy managers to engage with their teams

Employee engagement strategies you learnt on your mother’s knee

I was down at the local supermarket today morning. As usual I was loitering in the candy and cookies section (a section that is supposedly off-limits for me) when a little girl ran into me and nearly knocked me over. She was so focused on some candies on a shelf way beyond her reach that … Continue reading Employee engagement strategies you learnt on your mother’s knee

The Ascent of Employee Engagement: A (very brief) history of motivation in the workplace (Part 2)

“There is an error; but it is merely the accidental error of mistaking the abstract for the concrete. It is an example of what I will call the ‘Fallacy of Misplaced Concreteness.’... It is not necessary for the intellect to fall into the trap, though {…} there has been a very general tendency to do … Continue reading The Ascent of Employee Engagement: A (very brief) history of motivation in the workplace (Part 2)

The Ascent of Employee Engagement: A (very brief) history of motivation in the workplace (Part 1)

I like the dreams of the future better than the history of the past. – Thomas Jefferson Employee Engagement as a concept is going through some exciting changes. As geographical boundaries collapse, and distances are reduced to meaningless numbers – markets are getting more competitive and brutal than ever before. And companies are increasingly realizing … Continue reading The Ascent of Employee Engagement: A (very brief) history of motivation in the workplace (Part 1)

Employee Engagement: Why doesn’t everybody just do it?

Makes you wonder doesn’t it? Everybody knows that engaged employees are much more productive and innovative. Even if you don’t quite believe the exact percentages often quoted, the concept is intuitive enough. Your employees are happy and so they go the extra mile to do a better job. You know you would. Why then would … Continue reading Employee Engagement: Why doesn’t everybody just do it?

Engaging Gen-Y: The ‘Millennial’ Challenge (Part 3 – The strategies)

This is the third and final post in the series. The first post is here, the second is here. It was almost 6. Kaushik, as the HR director was called by all his peers in senior management was slouched in a plush leather chair in one corner of the bar in his club. The chair … Continue reading Engaging Gen-Y: The ‘Millennial’ Challenge (Part 3 – The strategies)

Engaging Gen-Y: The ‘Millennial’ Challenge (Part 2 – The chasm)

(This is the second post in a three part series. The first post is here)  “Just another brick in the wall!” Arvind changed his facebook status message using his Smartphone and he knew the inevitable flood of questions from his network would follow. He was bugged. His status “Da man has arrived – now EA … Continue reading Engaging Gen-Y: The ‘Millennial’ Challenge (Part 2 – The chasm)

Engaging Gen-Y: The ‘Millennial’ Challenge (Part 1 – the Hero Generation)

“You want to think about how to prepare the next generation to move into leadership and they’re already thinking about buying the company.”* Arvind had just joined the company fresh out of India's best B-school. The CEO himself was on the panel that selected Arvindt to join his company's young leaders program. Quick introductions to … Continue reading Engaging Gen-Y: The ‘Millennial’ Challenge (Part 1 – the Hero Generation)

Annual Appraisals: It’s time to move on!

To martyr yourself to caution/ is not going to help at all / because there'll be no safety in numbers / when the right one walks out of the door [Lost for Words, Pink Floyd] Every year, around March-April there is a flurry of mails from HR reminding people to complete their appraisal inputs. Team … Continue reading Annual Appraisals: It’s time to move on!

Happiness: the ‘new’ productivity driver

The latest topic of interest at B-schools interestingly has little to do with finance or advanced operations management and has more to do with the 'well-being' of the workforce in companies. 'Human Flourishing' or 'Subjective Well-being' as some of the Prof's put it, but 'Happiness' to most of us. Research is now showing that contrary … Continue reading Happiness: the ‘new’ productivity driver

SaaS and Cloud Computing: driving HR Transformation

Cloud Com.put.ing (noun; jargon) The practice of using a network of remote servers hosted on the Internet to store, manage, and process data, rather than a local server...* Cloud computing, a pervasive term in the world of technology these days, involves the sharing of resources to achieve economies of scale and maximizing the effectiveness of … Continue reading SaaS and Cloud Computing: driving HR Transformation

“Kwench is clearly the darling of HR teams…”

'kwench was recently featured on SME Mentor (Moneycontrol.com) for its offerings that are helping HR teams in India transform their engagement strategy. Some quotes from top executives at out clients featured in the article. "Employees use the platform not only to give and receive awards but also for peer-to-peer recognition and to congratulate winners. The … Continue reading “Kwench is clearly the darling of HR teams…”

Social Reading: The secret driver for innovation

“The most important reason for going from one place to another is to see what's in between, and they took great pleasure in doing just that.” ― Norton Juster, The Phantom Tollbooth Social Reading as a concept is arguably almost as old as the printed book. Once books didn't cost an arm and a leg, … Continue reading Social Reading: The secret driver for innovation

Notes to the CEO: Transform your employee engagement strategy [Infographic]

You have tried everything - hiked salaries, given huge bonus payouts, taken the whole company on an all expenses paid trip, there's free food in the refrigerator and even a yoga teacher who comes in every Friday to help the team relax. And yet, you don't see it. There is simply no energy. Products aren't … Continue reading Notes to the CEO: Transform your employee engagement strategy [Infographic]

The benefits of Non-Monetary Peer-to-Peer Recognition

“The deepest human need, is to be appreciated” – Willam James, Psychologist In my previous post on what motivates people at the workplace, one of the major takeaways was how people have a need to feel appreciated by their peers. But does peer to peer recognition really have such a big impact? The short answer … Continue reading The benefits of Non-Monetary Peer-to-Peer Recognition

Boosting your employee engagement mindset

It is an open secret that engaged employees are the key to success in today's highly competitive market place. Engaged employees are far more productive, less likely to churn and tend be far more aware of market reality and deliver results. On the other hand research into human psychology has proven time and again that human beings are inherently … Continue reading Boosting your employee engagement mindset