A Pareto Curveball on Employee Performance

I can't feel nothing but this chain that binds me/Lost track of how far I've gone/ How far I've gone, how high I've climbed/On my back's a sixty pound stone/ On my shoulder a half mile of line (The Rising, Bruce Springsteen)     Curveball: a slow or moderately fast baseball pitch thrown with spin … Continue reading A Pareto Curveball on Employee Performance

People to Algorithms: “Back Off. We want to make our decisions!”

“It can't be bargained with. It can't be reasoned with. It doesn't feel pity, or remorse, or fear. And it absolutely will not stop, ever, until you are dead.” from the Terminator (1984) Analytics is the hottest, absolutely-must-have corporate buzzword these days. Out with the fuzzy and in with hard data. Leaders and Managers have … Continue reading People to Algorithms: “Back Off. We want to make our decisions!”

Annual Performance Reviews – All Noise, No Signal

Back in university when I was busy studying communication theory, the one thing we obsessed over was the SNR or Signal-to-Noise ratio. The professor in charge of teaching us the nuances of what was quite a difficult topic, used to rate the pop-quizzes he gave us on a range of zero to one in increments … Continue reading Annual Performance Reviews – All Noise, No Signal

Rewards that go boink! (or the folly of cash as an incentive)

Mark Hanna:   The name of the game, move the money from your client’s pocket into your pocket. Jordan Belfort:   But if you can make your clients money at the same time it’s advantageous to everyone, correct? Mark Hanna:   No (Dialogue from the movie ‘The Wolf of Wall Street’, 2013) I have an article on how … Continue reading Rewards that go boink! (or the folly of cash as an incentive)

Building a high-energy work environment

Usually when people think of an office buzzing with energy with everyone in the ‘zone’ they think of start-ups. Small office, people sitting where they can, cheap furniture, lots of wires criss-crossing the floor from all the machines lying helter-skelter all around. For the record, the first “office” ‘kwench had was a living room and … Continue reading Building a high-energy work environment

Mission Impossible – ‘Presenteeism’ Protocol

The world of banking has a term it dreads – NPA (Non-Performing Assets). These typically refer to loans that are at high risk of default. Your employees are your most precious assets and their best performance is what you bank on to make the organization thrive. The Towers-Watson Global Workforce Study 2012 surveyed over 32,000 … Continue reading Mission Impossible – ‘Presenteeism’ Protocol

Annual Appraisals: It’s time to move on!

To martyr yourself to caution/ is not going to help at all / because there'll be no safety in numbers / when the right one walks out of the door [Lost for Words, Pink Floyd] Every year, around March-April there is a flurry of mails from HR reminding people to complete their appraisal inputs. Team … Continue reading Annual Appraisals: It’s time to move on!