Let’s face it – there is no manager who doesn’t want an engaged outperforming team. What happens is that after getting the kids to school, eating a sandwich while stuffing the laptop into its bag, battling bumper to bumper traffic for an over an hour, sitting through a forty minute review meeting you finally open up your laptop to see over a hundred mails and four meeting requests – by around 11 in the morning, thoughts of engaging with the team goes out the door along with the decision to stick to a healthy diet and get in 30 minutes of exercise.
And in a typical organization, this is the scene at all levels. Every day there are fires to fight, deadlines to meet, plans that threaten to go haywire, calls that interrupt you, urgent messages from the boss telling you to drop everything and start something new. Who has the time to place balloons on the desk of a team member who just fixed a major bug your largest customer reported last month.
Just thinking about it makes your pulse race faster, doesn’t it? Take a deep breath. And read on.